'You're gonna lose your money': Air Canada online glitch leaves retiree on hook for flight he didn't book

A retiree is fighting back after Air Canada charged him for a flight he unknowingly booked and never took. An e-commerce expert says he's one of millions of Canadians at the mercy of confusing and complicated online rules that protect businesses over consumers.

from CBC | Express Feed News https://ift.tt/2Q4dPzz