Canada Revenue Agency still subjecting taxpayers to 'humiliating, frustrating' benefit review process: report

The Canada Revenue Agency says it has made changes to how it conducts benefit reviews in the wake of CBC stories describing the problems faced by single parents in the process — and after the agency's own focus group study found the reviews to be "overwhelming," "frustrating" and "humiliating."

from CBC | Express Feed News https://ift.tt/2xUcU9V